Shipping policy

Processing Time

Orders are processed within 1–2 business days of purchase confirmation.

Order Changes & Cancellations

Need to cancel or change your order? Email hello@voledesalabs.com within 1 hour of placing it. Once your order has been sent to our fulfillment partner for processing, we're unable to guarantee any changes or cancellations.

Delivery Estimates

Once shipped, orders typically arrive within 2–5 business days via our fulfillment partner's U.S. warehouse network. Total time from order placement to delivery is generally 3–7 business days.

Shipping Regions

At this time, VOLÉDESA LABS ships only within the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or internationally, as these regions fall outside our fulfillment partner's delivery network.

Shipping Rates

Shipping is calculated automatically at checkout based on your order's total weight. Your exact rate is shown before you complete your purchase.

Order Tracking

A confirmation email with tracking information is sent once your order ships.

Shipping Delays

Occasionally, weather, carrier delays, or high order volume may affect delivery estimates. We will notify you of any significant delay affecting your order.

Lost or Damaged Packages

If your order arrives damaged, or does not arrive within the expected window, contact us at hello@voledesalabs.com within 14 days of the expected delivery date so we can investigate with the carrier and our fulfillment partner.